Office & Finance

Susan holds an Accounting Certificate from the American Banking Institute. Before coming to Pemi-Baker Community Health, she was on the Board of Directors with Pemi-Baker Home Health and Hospice. She had been working in the banking world for 16 years. At PBCH, Susan does the billing for Outpatient Physical Therapy and all payroll-related tasks. According to Susan, working at Pemi-Baker Community Health is wonderful. Her decision to leave the banking world resulted from a meeting with the health staff while she was a Board member from the bank. Her positive impression of the staff was powerful and proved to be a reason for a career change. Work in the health field remains highly satisfying for her and the initial positive feelings she felt continue to be a strong presence throughout the work force. To quote from Susan, “I love my job!”

Cheryl works in our finance department, assisting with payroll duties and researching medical records.

Elisabeth joined our growing finance department back in March 2018.  She enjoys decorating, spending time with her family, taking pictures of her children, baking, and traveling.  Being a mom of three boys, (ages 13, 11 & 3) and one girl (age 2) keeps her busy! Her husband Craig, is the head mens ice hockey coach at Plymouth State and her two older sons are hockey players as well, so she spends a lot of time at the hockey rink. In High school she was a member of the hockey cheer-leading squad, so it is only fitting that she has become a permanent cheering mom! Elisabeth’s values are built upon the foundation of her family. She appreciates the work environment at Pemi Baker Community Health, in that it respects a balance of work and home life.

Pauline works tirelessly to ensure our patients receive the insurance coverage to which they are entitled.

Katie is the coordinator between nurses, physical & occupational therapists and patients in the home. She schedules appointments and fields calls from patients to ensure everyone is on the same page. Katie loves all her animals and loves spending time with them. She also enjoys the outdoors, especially hiking.

My inspiration to do my job is knowing the impact that a nurse makes on lives on a day to day basis. Seeing the impact we have on patients and families has been incredible and extremely rewarding. The knowledge, growth and pace of a nurses job keeps the job fun and new every day. I am always learning new information and procedures. In my free time I enjoy being outdoors hiking, swimming and photography.

Norma Jean has recently switched roles as Lead Administrative Assistant for our Outpatient office to Finance. She has an Associates Degree in Business and is an LNA and BLS. Norma Jean likes to create an atmosphere where people can work together in harmony. She likes to keep things organized and help people in their daily tasks. When not at work Norma Jean loves Alpine and Nordic Skiing, Biking, Hiking, Kayaking and ice skating.

Samantha recently joined PBCH in the finance department with four years experience in medical settings. She enjoys providing customer service in a timely and respectful manner and loves helping others and being a team player. With a BS in Physical Education from Plymouth State University, it’s no surprise that in her free time she loves all sports. She is a big fan of NY teams and she loves hanging with her dog Nolynn and husband Mykul.

Judith just joined our finance department after working in the insurance industry for over 40+ years. She enjoys spending time with her grandchildren and reading.