Susan holds an Accounting Certificate from the American Banking Institute. Before coming to Pemi-Baker Community Health, she was on the Board of Directors with Pemi-Baker Home Health and Hospice. She had been working in the banking world for 16 years. At PBCH, Susan does the billing for Outpatient Physical Therapy and all payroll-related tasks. According to Susan, working at Pemi-Baker Community Health is wonderful. Her decision to leave the banking world resulted from a meeting with the health staff while she was a Board member from the bank. Her positive impression of the staff was powerful and proved to be a reason for a career change. Work in the health field remains highly satisfying for her and the initial positive feelings she felt continue to be a strong presence throughout the work force. To quote from Susan, “I love my job!”
Cheryl works in our finance department, assisting with payroll duties and researching medical records.
Pauline works tirelessly to ensure our patients receive the insurance coverage to which they are entitled.
Katie is the coordinator between nurses, physical & occupational therapists and patients in the home. She schedules appointments and fields calls from patients to ensure everyone is on the same page. Katie loves all her animals and loves spending time with them. She also enjoys the outdoors, especially hiking.
My inspiration to do my job is knowing the impact that a nurse makes on lives on a day to day basis. Seeing the impact we have on patients and families has been incredible and extremely rewarding. The knowledge, growth and pace of a nurses job keeps the job fun and new every day. I am always learning new information and procedures. In my free time I enjoy being outdoors hiking, swimming and photography.
Samantha recently joined PBCH in the finance department with four years experience in medical settings. She enjoys providing customer service in a timely and respectful manner and loves helping others and being a team player. With a BS in Physical Education from Plymouth State University, it’s no surprise that in her free time she loves all sports. She is a big fan of NY teams and she loves hanging with her dog Nolynn and husband Mykul.
Responsible for quality assurance in the old electronic medical records database and assisting with the transition to our new system.
Rafah is one of the smiling faces you see entering Pemi-Baker Community Health. Her background in the hospitality and tourism industry shines as she handles the multitasking position of the front desk. She loves being part of the team that help and assist people in getting better. During her free time she enjoys watching movies, binge watching “Criminal Minds” and “NCIS”, listening to music and cooking Asian/Filipino food.